Privacy Policy
The Autism Oasis respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, https://www.theautismoasis.com.
1. Information We Collect
We may collect the following types of information:
Personal Information: Information you provide when contacting us or subscribing to our services, such as your name, email address, and phone number.
Non-Personal Information: Information about your device, browser type, and how you interact with our website, collected through cookies and analytics tools.
2. How We Use Your Information
The information we collect may be used to:
Respond to your inquiries or provide customer support.
Send newsletters or updates (if you have opted in).
Improve our website and services.
Comply with legal obligations.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can modify your browser settings to decline cookies, but this may affect website functionality.ย
4. Third-Party Services
We may use third-party services (e.g., analytics or payment processors) that collect, use, and store your information according to their privacy policies.
5. Your Privacy Rights
You have the right to:
Access and review the personal information we hold about you.
Request corrections or deletions of your information.
Opt out of receiving promotional emails by clicking the "unsubscribe" link.
6. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Return Policy
At The Autism Oasis, we strive to provide high-quality curriculum and services to support our community. If you are not completely satisfied with your purchase, weโre here to help.ย
1. Eligibility for Returns
Items must be returned within 30 days of the purchase date.
Items must be unused, in their original condition, and in the original packaging.
Digital products, personalized items, or downloadable resources are non-refundable.
2. Return Process
To initiate a return:
Contact us at [email protected] with your order number and reason for the return.
We will provide instructions on how to return your item(s).
3. Refunds
Once we receive and inspect your returned item(s), we will notify you of the status of your refund.
Approved refunds will be issued to the original payment method within 7โ10 business days.
Shipping fees are non-refundable unless the return is due to our error (e.g., wrong or defective item received).
4. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us at [email protected].
5. Non-Returnable Items
The following items are not eligible for return:
Personalized or customized items
6. Contact Us
If you have any questions about our Return Policy, please contact us at: [email protected]
